The Bull Og

Onine since 1994. Offline since 1976.

See also the archive

An individual post follows.

Or, "Learning to check in online the night before"

Got in to Chicago Monday morning around 7:30 and volunteered to get bumped from my 8:30 flight (which they had oversold by 20) in exchange for getting on the next flight and getting a free ticket. When it was time for the next flight, I went to the counter to check my status and they didn't even have me on the list. I went to customer services to find out what happened and came to find out that my information had never been processed. After much discussion with the agent and her supervisor, I got a seat on the flight at 9:45.

Around 9:25, I went to the gate and handed my boarding pass to an agent in order to board the flight but was then informed that my seat had already been assigned and I would not be able to fly. I was given a choice: either wait approx. 6 hours for a seat on the next-available flight to SFO or be routed through Los Angeles. I opted for the latter.

At 12:30, I arrived in Los Angeles and around 1:30, I went to get on my 2 o'clock flight when I noticed a message on my cell that the flight had been cancelled. I spent another 45 mins waiting in line at the customer service desk in order to get rebooked for the flight at 2:54.

I finally made it home at 5.

In hindsight, I only had a "Departure Management Card" for the 8:30 flight in Chicago which, asking around, seems to indicate that I was never supposed to even get a free flight because I was never supposed to get a seat to begin with.